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Mellissa K: Hello my name is Mellissa K. Thanks for permitting me being your specialist today. How may possibly I guide you?

Hey I’m Brandon Croy and I Focus on mobile phone towers ..I've for the last nine+ years….anyhow on Nov 14 2016 was in Small Rock Arkansas at work in addition to a 135ft mono pole and then I’m Impulsively explained to to select up my trousers and exhibit everyone my socks …Of course although I’m on the very best of this 135ft mono pole so I did and moments later I had been explained to to De-rig my tower and climb down where I had been accused of wiping my but with a sock and throwing it off the tower in pretty strying winds and it landed on the AT&T technician who at that time was Doing work beneath me on the bottom …Of course this is a legitimate Tale ….so anyhow I wound up fired over the spot and publicly humiliated…the sole one who acted on my behalf was Michael earnings who is among mastecs major men in Arkansas ….he admitted in fron’t of us and his company which is on online video from the safety cameras within the loading bay that this was a lie ….it don't just didn’t occur but couldn’t occur ….I would've a better prospect of winning the lottery than throwing a sock off the top of a mobile tower on somebody focusing on the bottom beneath me….the wind will press that sock or the rest that gentle from the tower….interval ….anyhow this technician who created this assert remaining and identified as his boss’s manager at AT&T and so they called Michael Prophet at Mastec then Christy at 4G assets then my boss Anthony Strickland and created me exhibit my feet and climb down and fire me….

As I had been in the vehicle when this transpired, I finished within an AT&T store to ascertain the problem. Immediately after relating my situation, I had been put to the telephone with A further rep. Just after repeating the condition, I was placed on maintain whilst Yet another supervisor was consulted.

if you would quit expending company income on favors and look after the company’s consumers maybe AT&T would not be such a dour phrase in our tradition.

June thirteen, 2016 at six:24 pm What do I have to say that's not been explained right here presently. Worst company, worst customer support. My Tale started April 7 2016 After i went to a store near to my residence to accomplish a merge (TOR) from my account to my husbands. Two weeks afterwards I obtained an e mail indicating that my account (the previous a person) was despatched to collection as a consequence of an unpaid equilibrium…wth, the account was never ever cancel or shut, just merge. Once they did that every one the quantities on my account whent out there around the process so anyone who required a different number, guess what? would get mine…Of course, any of my a few strains. With different carriers. Tracfone, Cricket, GoPhone. So I'll repeatedly loosing my provider mainly because every time anyone pull out my figures and activate it in a new services I will quit possessing provider myself. Crazy ideal….and this is being happening considering that that day, on an on, a distinct quantity at a time. They simply didn’t think firstly, among the reps even termed me mad. Not a Dallas Texas 75247 carpet and flooring soul listened to about that in advance of, son I used to be just insane. Needed to show myself inquiring them to contact my number so the other person could remedy them. They have got tried using regularly to change my selection, but This can be my business selection, I’m previously shedding income. And I’m losing my tolerance way too. I’ve already alter the figures of two in the traces. But I am able to’t do anything else. I don’t really have to claim that I’ve talked to each Division. Nobody appreciates how to proceed. Or how to help you me and cease this. Ive had to clarify so persistently that may be frustrating.

STACEY: Plus they informed me the tumble was free which It's not necessarily! I named about that and I used to be certain I might have a return call about this and not a soul ever called me again. Now I just acquired the Invoice and it truly is 164.00

I’ve termed a number of instances to see what’s occurring with my Invoice. The rep can never support me I questioned for supervisor manager can at any time aid me.

I are already an AT&T consumer for a few years in many various states (even prior to “the breakup” and the forming on the RBOCs). I preserve a landline, mobile and World-wide-web assistance via AT&T.

Grace from Buyer served has now known as us on ten/twelve/2017, when to convey there was an individual at the house. Truly…we walked out side and appeared everywhere and perhaps down the street…no-one was below. She known as 3 a lot more occasions to say an individual was coming. She said she escalated the ticket, Continue to no one. ATT customer care is failing miserably and We've got seen on social media that countless numbers if no more across the US come to feel exactly the same way. I am able to say for your point on Cudjoe Crucial Nextdoor the sentiment it he said a large number of are going to adjust to Comcast.

I'd fiber optic company four several years ago from AT&T, I do know this for a simple fact because I had to wait three months for the line to generally be installed so they may hook me up. If the charges had stayed in line I'd however have it, they priced by themselves from my budget.

December 26, 2015 at 10:44 am I am from the customer support subject and I need to acknowledge news AT&T agent needs added instruction on how to deal with shoppers problems and issues. They may be just there to study scripts that are aggravating to prospects. Administration has to check into how present customers are handled In regards to expanding costs. New consumers may get the minimum pricey delivers whilst clients who are actually having to pay their bills punctually for that yr are treated terribly.

I then attempted to port my dwelling contact number, which I have had for 15 a long time, from AT&T back again to my initial provider. Twice weekly for two months, I and reps from equally AT&T and my authentic company went forwards and backwards about unsuccessful makes an attempt to port the quantity.

I manufactured certain to inquire that each of my calls to ATT are now being recorded so that you can validate my Tale is just as I create it in this article. First Rep was Gloriane ID #GB0803.

It appears your support reps as well as their supervisors are so Badly Skilled which they have no idea what I am speaking about.

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